Houston and Tomball Auto Repair

5

I've been to this location to get my 6 month/6000 mile service and to get my state vehicle inspection. The staff were very knowledgable and quick when it came to my service. I definitely recommended this location to my friends since so many other auto shops try to sell you products and services you don't need.

5

was super happy when i found this place instead of having to take my car all the way to bmw. they had it fixed within a day, and when i ran into another problem, they sent a tow truck and had it fixed the next day no problem. amazing service all around! thanks guys!

4

5

From the moment I walked through the door until the time of vehicle pickup I experienced 100% professionalism, courtesy and informative handling of the repair on a 2014 Jeep Cherokee that was leaking oil. They provided photos, videos and detailed descriptions of the issues which were available online through links texted to my phone before any work was done. I cannot recommend them highly enough. Hats off to James, (as in Bond) who handled my service call from start to finish/followup. You don't get 4.8 stars after 400 reviews for an auto repair shop by being mediocre!

Thank you so much Merry Christmas 🎁🎄

- West Houston Auto Repair
5

I took my car in to resolve the engine light coming on. I had done my own check by going to auto part store and using their reader. I was not prepared for the problems discovered when a professional checks your car. This lead to the need for extensive work. I was not happy at that moment. But the team at N. West Houston Auto Repair replied professionally. They told me what I needed and why. It was a phased approach from simple low cost to things that must be done. The problem proved to be illusion but what I really appreciated was the tenacity and perseverance of the N. West team. They never gave me a reason to doubt their work. In fact, the team grew on me. I like knowing a mechanic team that will look out for my best interest and do so professionally. I own five cars/truck so I am sure I will be back at some point. I am happy to have discover N. West. They are my new family mechanics. I do highly recommend them.

Thank you for sharing your experience with N. West Houston Auto Repair. It's great to hear that despite the unexpected issues with your car, the team handled it professionally, explaining the necessary steps and demonstrating tenacity in resolving the problem. It's always reassuring to find a reliable and trustworthy mechanic, and it sounds like you've found that with N. West. We appreciate your recommendation and look forward to assisting you with your vehicles in the future. Safe travels!

- N West Houston Auto Repair
5

Great service and communication! Inspected my car quickly with no issue. I will return for repairs in the future

5

Had an incredible experience with this establishment! Easily was able to reschedule after having issues with my car insurance and when I came back on my rescheduled date they had my car serviced in 15 minutes. Could not recommend these people enough!

5

Went in for an oil change on my wife's Tahoe. Better than where I've been going. This time I received a report of recommendations. Have not been getting that with others. I'll be bringing my Sierra next. Conveniently around the corner from us.

5

5

First time taking my car for a vehicle inspection. Their hours are from 8 am - 6 pm and I got there 15 minutes before closing. I hoped they would take me in and they did! I was so relieved as I fought traffic trying to get there by 5:30 pm. They were courteous and fast. I was out the door in less than 20 min! Thank you West Houston Team!

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