Houston and Tomball Auto Repair

5

Hi John Banks! Thanks for taking the time to rate West Houston Auto Repair. We’re thrilled to see your positive experience and are honored to be your go-to auto repair shop in Houston, TX. Our goal is always to keep your car running smoothly!

- West Houston Auto Repair
5

I like this place. I haven't ever felt pressured to get work done, and anything that came up was fully explained and shown to me on my actual car. As a non-car person and a woman I am always a little wary when going in for car repairs but the folks here are very nice, not condescending, and I dont feel like they're trying to take advantage of my lack of knowledge. Also the price for work is not bad at all!

Thank you so much for your wonderful five-star review! We’re thrilled to hear that you had such a positive experience at our shop. It’s our goal to create a welcoming environment where everyone feels comfortable and informed about their car repairs, regardless of their automotive knowledge. We're glad you felt our team was nice and respectful; making our customers feel valued is incredibly important to us. We're also pleased that you found our pricing reasonable! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

- West Houston Auto Repair - Briar Forest
5

I came in because my engine light was on and had received a diagnosis prior to coming here. They were honest and showed me other existing problems. I was given the choice what I could handle at the time and I left very happy. I was given an Uber ride home and was sent Uber when they finished with my car. Today, I had something going on with my headlight and tail light and they took care of me. I am reminded of family. Bring your car and let them show you what they see and then make your decision . I never had anyone allow me to see my problem, except my grandpa when he was teaching me about cars.

Thanks, Christina Collins! We’re happy to hear that your visit to West Houston Auto Repair went well. We’re proud to serve Houston, TX with professional auto repair and great customer care.

- West Houston Auto Repair
5

Great customer service very helpful.

Hi David Hurtado, thanks for the kind words! At West Houston Auto Repair, we take pride in offering dependable auto repair services to our neighbors in Houston, TX. We're happy to hear you were satisfied with our work!

- West Houston Auto Repair
5

at front desk,(a person his name sounds like jeany) laughs disrespectfully at customer, says Im not laughing, Im just doing my work.

5

We really appreciate the positive rating, Tom Nolan! The crew at West Houston Auto Repair strives to deliver expert auto repair and outstanding customer service in Houston, TX. Thank you for trusting us with your vehicle — we’re here whenever you need us!

- West Houston Auto Repair
5

The staff was very courteous and professional. I was in and out in a timely manner!

Thank you so much for your fantastic review! We're thrilled to hear that you found our staff courteous and professional, and that you appreciated the efficiency of your visit. We strive to provide excellent service, and your kind words are a wonderful affirmation of our efforts. We look forward to serving you again soon!

- West Houston Auto Repair - Briar Forest
5

Nice place and workers were nice and honest. I can appreciate that.

We appreciate your review, Shaneika E! Our team at West Houston Auto Repair works hard to provide honest, reliable auto repair for every customer in Houston, TX. Thank you for trusting us with your vehicle!

- West Houston Auto Repair
5

The guys at the shop were friendly, knowledgeable, and super informative. Their amazing inspection with detailed description and pictures helped me form an opinion from 1100 miles away on whether to buy a vehicle or not.

Thank you for the review, Jeff Whitehead! At West Houston Auto Repair, we know how important it is to have a repair shop you can count on. We're glad we could help you out here in Houston, TX.

- West Houston Auto Repair
5

Took my Altima in for multiple issues, and I was really impressed with the team here and their work. Brandon listened to all my concerns, and made sure to update me throughout the process of any additional findings. The vehicle ended up needing quite a bit of work (which was not really a surprise), but the team here got it done pretty quickly. The price seemed quite reasonable, not sure if it was the cheapest around, but considering the quality and speed of service, I’d say it was well worth the money regardless. Repairs included brake pads and rotors, transmission and suspension related issues, oil change and inspection, and I got my car back in less than 24 hours. Now my Altima drives like it has plenty of life left, and it just broke 100k miles. Shout out to Lucas, Brandon, and the rest of the crew for taking care of me. The crew here are clearly passionate about providing quality service to their customers

Thank you so much for your wonderful five-star review! We're thrilled to hear about your positive experience with our team. It's great to know that Brandon took the time to listen to your concerns and keep you updated throughout the repair process. We believe that clear communication is key to excellent service, and we're glad you felt informed every step of the way. It's fantastic to hear that your Altima is running like new after all the repairs, and we appreciate your recognition of the quality and speed of our work. Our team takes pride in what they do, and it’s wonderful to see their dedication acknowledged. Thank you for your shout-out to Lucas and the crew! We look forward to serving you again in the future and keeping your Altima in top shape for many more miles to come. Safe driving!

- N West Houston Auto Repair
West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.