Houston and Tomball Auto Repair

5

I was thoroughly impressed with the professionalism displayed. Sam provided a detailed explanation of the necessary repairs following the diagnostics, and although I was unable to afford the costs that day, he offered financing options which I utilized to complete the repairs the following day. Sam also clearly communicated the priority levels of the work required, and overall, I am extremely satisfied with the service provided by West Houston Auto.

1

Had my headlamps replaced but they forgot to securely fasten the plastic guard over my drivers side front tire and it was dragging on the road. Before I could get back to their repair shop, it broke off. So theres that.

5

These guys are knowledgeable, thorough, quick and professional.

5

I came for an inspection, and the customer service was good. They were quick but thorough. I will definitely be returning when it’s time to put my car in the shop.

5

I love going there great company the people are amazing in an out

5

I came in to get my truck inspected, to my surprise they went over and beyond to make sure I knew what all needed to be refilled or replaced as far as oils and filters. Great customer service definitely coming back

5

Quick and convenient servicemy new go-to mechanic

5

You will not be disappointed getting your vehicle worked on at West Houston Auto Repair. Twice these guys figured out what was wrong with my vehicle after Cadillac failed to. These guys are Great at their job! Thank you!

1

Took my 2015 Ford Escape in for service. 2 days later, they still couldn't figure out what the problem was. I returned to find my vehicle parked outside. I inquired about the status; instead of telling me the truth! be honest with me and upfront. They started blowing smoke up my ass. I asked for the keys to my vehicle and, at first, they wouldn't give it to me til I threatened to call the police. Long story short. Customers prefer honesty over bullshit. If you can't fix the problem on a vehicle. Tell a customer the truth. Don't lie and make shit up. (Customers aren't stupid)

5

Erick and his team always do a great job with repairs to my 2008 Chevy Silverado. I am super thankful for their work.

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