Houston and Tomball Auto Repair

4.5

Unbelievable service! THE best! Thank you for keeping me & my car safe! our Hwy. 6 team is incredible! Thanks, Joy

5

It was an expensive repair altogether but I feel the team at WH did a professionally job. They did it quickly and I appreciate them bringing my vehicle to me afterward. Thanks everyone ☺️

5

The manager was very helpful. I needed to change my tire to my spares told me to bring your car and they would help me no problem. Very kind and generous.

5

5

Excellent service.

5

I’ve been a customer for years and regardless of which of the three locations I go to the service, professionalism, and work is always top notch! The value they offer is incredible and goes much further than price. Thank you!

5

1

Terrible terrible customer service!!!!! I’ve had work done here before, but this experience was RACIST, Aggressive, and totally unprofessional. I would never treat a customer the way I was treated, no matter their skin color or gender. The lack of professionalism and just human decency has me disgusted. I will never come here again nor recommend any hard working American spend money here!!!

We’re sorry to hear that you feel this way, but we want to clarify that our business does not discriminate against anyone. We apologize for any misunderstanding, but we did not charge you for any services performed. Pricing is based on the work required, and while we understand that costs can sometimes be frustrating, that does not mean our service was unfair or discriminatory. Our goal is to provide quality service to every customer, and we take all feedback seriously. If there was any miscommunication or concern, we would be happy to discuss it further.

- N West Houston Auto Repair
5

Very good service

5

We brought my daughter’s car to have it diagnosed because it was stalling and there was a swishing sound. 2 other mechanics diagnosed it and both said it was for a part that had already been replaced. N West was able to diagnose both issues and use cameras to show us the problems. In the end, the car wasn’t worth repairing. Had N West been our first stop, they would have saved us an additional $2500. We will be going to N West for all our future auto needs. They are fair and honest. They listened to our concerns and helped us to make an informed decision.

West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.