Houston and Tomball Auto Repair

5

Had a great experience with everyone at the shop, though I specifically worked with Eric the most. He was super professional, incredibly knowledgeable while also being chill and easy to talk to. He gave off good vibes and definitely left me feeling confident I brought my car to the right place. I had to get a headlight replaced, but because they do a general inspection of the car. They did notice that my wheel rotors and break pads were almost entirely gone. They brought me back in the shop to show me what they were talking about concerning my car (also, since I bought my care used, I looked into the car maintenance history, and the breaks had not been serviced in ages). They made sure I understood everything (even had a nice video to further explain things). Beyond that, making an appointment with them was incredibly easy. They do offer to get you an uber/lyft, but if you prefer to wait, the lobby is very comfortable, access to drinks and bathroom and not super noisy due to car repair happening on the other side of the door. They had everything taken care of quickly and kept me updated. While they did notice some other issues with my car that need to be addressed soon, they didn't pressure me to have the work done with them at that time. All in all, I had a great experience and would not hesitate to take my car back, or recommend them to anyone on need of a mechan/car repair.

Hi Jess Rothwell, thanks for the kind words! At West Houston Auto Repair, we take pride in offering dependable auto repair services to our neighbors in Houston, TX. We're happy to hear you were satisfied with our work!

- West Houston Auto Repair
5

I had an stress-free experience. My car is my means to keeping me working to help provide for my family. West Houston Auto Repair at Briar Forest saved my car and my sanity, everyone was absolutely nice and wonderful and helpful especially the employee, Erick Thank you so very much . I truly recommend this place for all your auto needs #customerforlife

5

Thank you for the 5-star rating! We're delighted to hear you had a fantastic experience with us. Your support means everything to our team, and we can't wait to welcome you back soon! 😊

- West Houston Auto Repair - Briar Forest
1

What is the 15 dollar fee for

5

Always a great and reliable experience!

Thank you, Luke Huch! We’re so glad you had a great experience at West Houston Auto Repair. Providing quality auto repair and excellent customer service to the Houston, TX community is what we do best. We appreciate your support!

- West Houston Auto Repair
5

Thank you for the 5-star rating! We're thrilled you had a fantastic experience and truly appreciate your support. Looking forward to welcoming you back soon! 😊

- West Houston Auto Repair - Briar Forest
5

I am very pleased with the service I received. Eric and Brandon are very professional and helpful They picked up my car, diagnosed the problem, did the repair very timely, brought my car back to me. I drove to work the next day with the peace of mind that it was safe to drive. Thanks!!!

5

For my oil change they showed me that the plug was leaking and replaced it at no extra charge. I learned that it is supposed to be changed regularly, but the dealer never did so. With the coupon, the price was much less than the dealer wanted.

Thanks, Randy Johnson! We’re happy to hear that your visit to West Houston Auto Repair went well. We’re proud to serve Houston, TX with professional auto repair and great customer care.

- West Houston Auto Repair
5

I’ve had a hard time finding a mechanic I can trust to do the work that they are charging for. After talking with them and them doing the work, I will continue to use them and refer them when anyone asks. Honest reliable mechanics

Thank you so much for the 5-star review and for sharing your experience! We're thrilled to hear that we've earned your trust after your challenges with other mechanics—honesty and reliability are at the heart of everything we do. We truly appreciate your loyalty and referrals, and we look forward to serving you again soon! 🚗

- N West Houston Auto Repair
5

Excellent service. Very communicative providing pictures of needed repairs. Provided senior discount.

Thank you so much for the 5-star review! We're thrilled you found our service excellent, appreciated the detailed photos of the repairs, and enjoyed the senior discount. Your kind words mean the world to our team—we can't wait to serve you again!

- N West Houston Auto Repair
West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.