DO NOT TAKE YOUR PRECIOUS VEHICLE ANYWHERE ELSE, BUT HERE!!! I've come here before, but nothing major. The second time was major, and could've been even worse. However, I was greeted by Eric, and some of the other crew members. And they showed me some of best hospitality, BEFORE giving me the rundown video of the diagnostics pertaining to my vehicle. Afterwards, all of my questions and concerns were addressed prior to any work being done. If they noticed anything else. I received a phone call (several) everytime, just keeping me in the know. (Even woke me up out of my sleep one time 😆 but, that was cool too) I picked up my vehicle the next day very satisfied, knowing they did their very BEST💯, because....THAT'S what they do!! ABSOLUTELY NOTHING SHADETREE HERE! THEY TAKE EXTREMELY GOOD CARE OF THEIR CUSTOMERS BEFORE AND AFTER. My car purrs like a kitten now. Why take chances at a dealership when you have these guys!!! Thanks a lot ❤️❤️❤️
Thank you so much for your incredible five-star review! We're thrilled to hear that you had such a positive experience with us, especially during a major service on your vehicle. Eric and the team will be delighted to know that their efforts in providing hospitality and keeping you informed made a difference. We believe in transparency and communication, so it's great to hear that you appreciated our updates— even if it meant waking you up once! Your satisfaction is our top priority, and we're so glad to know your car is running smoothly and that you felt well taken care of. Thank you for choosing us and for recommending our services. We look forward to taking care of your vehicle again in the future! ❤️🚗
- West Houston Auto Repair - Briar Forest