Houston and Tomball Auto Repair

5

Brandon and the techs were all extremely helpful, kind, and honest. They did a great job repairing my vehicle and getting me back on the road safely.

We really appreciate the positive review, LivingLikeLuci! It’s always our goal at West Houston Auto Repair to provide top-quality vehicle service and trustworthy auto repair to the Houston, TX community.

- West Houston Auto Repair
5

Hi Hector, Thank you for the 5-star rating! We truly appreciate you taking the time to support our team. It was our pleasure to serve you, and we're glad we could earn your trust. We look forward to helping you with any of your future automotive needs. Thanks again for choosing us!

- N West Houston Auto Repair
2

We're sorry you feel this way. We'd like to provide some additional context for anyone reading this review. When your vehicle wouldn't start, we sent one of our highest-paid technicians to your location to help get your car started at no charge. After getting it running, we performed a courtesy inspection, also at no charge, and simply advised you of the repairs we believed your vehicle needed based on what we found. You were under no obligation to have the repairs performed with us, and you chose not to move forward, which we completely respect. We never charged you for the roadside assistance or the inspection. We understand that repair estimates can vary depending on the quality of parts used, the scope of the repair, and the warranty provided. Every customer is free to choose the option that best fits their needs. We are especially saddened by the statement asking God to shut down our business. We strive to serve our community with honesty, generosity, and integrity, and in this case we donated our time and expertise simply to help you get back on the road. We wish you nothing but the best, and if there's ever anything you'd like to discuss, our door is always open.

- West Houston Auto Repair - Briar Forest
5

Excellent service!

Thanks so much, Anya Schmidt! It means a lot to hear that you had a positive experience. West Houston Auto Repair is proud to be a go-to auto repair shop for drivers in Houston, TX. We look forward to helping you again!

- West Houston Auto Repair
5

These guys are awesome. They went above and beyond to make sure we were satisfied. I would recommend them to anyone looking for a great honest automotive repair shop. Brandon is a cool and upfront guy. Thank you.

Thank you for the review, Anthony Hernandez! At West Houston Auto Repair, we know how important it is to have a repair shop you can count on. We're glad we could help you out here in Houston, TX.

- West Houston Auto Repair
5

Very pleased with the outcome of service; although, it takes time, patience and understanding shared between the provider and customer. Assume nothing is understood. For we know what is understood requires no discussion.

Hi Cousin, we're so glad you chose West Houston Auto Repair for your auto repair needs. Your satisfaction means everything to us. Thanks for the support from Houston, TX — we hope to see you again!

- West Houston Auto Repair
5

I was very pleased by the quality of service. The staff and technicians were very friendly, professional and completed my repairs in a timely manner.

Thank you so much for the five-star rating! We are thrilled to hear that you were pleased with our service. Our technicians and staff take great pride in maintaining a professional and friendly environment, so it is wonderful to know their efforts made a positive impact on your visit. We truly appreciate your feedback regarding the efficiency of your repairs and look forward to assisting you again in the future!

- West Houston Auto Repair - Briar Forest
5

I took my car in for a routine oil change and car maintainance. Eric was awesome, very professional, knowledgeable and helpful. The ytook care of my needs and really made me feel like a valued VIP customer. Great customer service as always. Would always recommend 10/10. ️️️️️

5

(Translated by Google) Excellent service, they were always willing to help and clearly explain the work they would do and what the car needed at the time. (Original) Excelente atención, siempre estuvieron dispuestos a ayudar y explicar con claridad el trabajo que harían y lo que el carro necesitaba para el momento

Thank you so much for the five-star rating! We are thrilled to hear that you had such a positive experience with our team. Providing clear explanations and ensuring our customers understand exactly what their vehicle requires is a top priority for us, so it is wonderful to know that our commitment to transparency and helpfulness stood out during your visit. We truly appreciate your trust in our services and look forward to seeing you again!

- N West Houston Auto Repair
5

Friendly and quick service. Text reminders helpful to keep me on top of maintenance schedule. Thanks!

We are so happy to hear you had such a positive experience with us! It is great to know that our team provided the quick, friendly service we strive for. We are also glad you find the text reminders useful for staying ahead of your maintenance needs. Thank you for the kind words and for choosing us!

- N West Houston Auto Repair
West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.