Houston and Tomball Auto Repair

5

I came in with an A/C and a warranty I wasn’t sure what it would cover. Brandon, took the time to read it and explain everything to me. He also had his team to check my car from front to back . He informed me of other things that needs to be done and took pictures of everything and sent a full breakdown to me. I will definitely be going back. It was a breathe of fresh air to interact with a true professional.

Hi Tara Gaskin, we're so glad you chose West Houston Auto Repair for your auto repair needs. Your satisfaction means everything to us. Thanks for the support from Houston, TX — we hope to see you again!

- West Houston Auto Repair
5

Erik and the shop did a great job could not be happier

We are so glad to hear that you had such a positive experience with us! Thank you for the five-star rating and for highlighting the great work Erik and the rest of the team provided. Knowing that you couldn't be happier with the results truly makes our day. We look forward to seeing you again!

- West Houston Auto Repair - Briar Forest
5

First I would like to start off with saying that this review is severely overdue! I am used to taking my car to the dealership to get serviced because I always felt that they did the best job at maintaining it. I have taken my car to West Houston Auto Repair since they opened the Briar Forest location and in the last few months I do feel like that has been the best choice for both me and my vehicle. I believe that has a lot to do with mister Erik Galvan. Since he’s been assisting me with my maintenance I have not only been extremely pleased with the customer service, my car is in great condition. Erick always has a very pleasant and welcoming demeanor along with a great sense of humor. He comes across as a very knowledgeable and genuine professional car care specialist. If he suggests something for my car I don’t question or hesitate to agree to the additional modification. My car is very important to me and I think he has truly understood my concerns. I have many choices of places to take my car, but as long as Erik is at this location I’m going to continue to patronize this business. The staff is the heart and core of a good business and Erik is a perfect example of that!

It is such an honor to receive such a thoughtful and detailed review! Thank you so much for taking the time to share your experience, even if it was a little overdue. We are thrilled to hear that you have transitioned from the dealership to West Houston Auto Repair and feel more confident in the care your vehicle is receiving here. We are especially proud to hear your kind words regarding Erik Galvan. He truly is an asset to our team, and we are so glad that his expertise, professional demeanor, and sense of humor have made your maintenance visits so enjoyable. It means the world to us that you have built such a high level of trust in his recommendations; knowing that you feel your vehicle is in the best hands is exactly what we strive for. Thank you for being a loyal customer at our Briar Forest location. We look forward to seeing you and your car again soon!

- West Houston Auto Repair - Briar Forest
5

Great, friendly service that with all my visits there, the job is always done perfectly.

It is such a pleasure to read your kind words! Thank you for being a loyal customer and for consistently trusting us with your needs. We are thrilled to hear that our team provides friendly service and that we have met your expectations perfectly every single time you visit. We look forward to seeing you again soon!

- West Houston Auto Repair - Briar Forest
4

West Houston did a great job on my brakes.

Thanks so much, Justin! It means a lot to hear that you had a positive experience. West Houston Auto Repair is proud to be a go-to auto repair shop for drivers in Houston, TX. We look forward to helping you again!

- West Houston Auto Repair
5

Very nice people and great service!!

Thank you so much for the five-star review! It is wonderful to hear that you enjoyed our service and had a positive experience with our team. We take great pride in our customer care, and we look forward to seeing you again soon!

- West Houston Auto Repair - Briar Forest
5

I had a very positive experience with this repair shop. Everyone was friendly, professional, and helpful. I especially appreciated that Anthony took the time to identify and explain additional issues with my vehicle rather than leaving me unaware of potential problems. I felt that they were honest, thorough, and genuinely cared about doing a good job. I would definitely recommend this shop to others!

Thank you so much for the wonderful review! We are thrilled to hear that you had such a positive experience with our team. It is our goal to provide professional and friendly service to every customer, so knowing you felt well-taken care of means a lot to us. I will be sure to pass your kind words along to Anthony. He takes great pride in being thorough, and he truly believes that transparency is key to building trust—especially when it comes to explaining potential future repairs. We are glad his honesty gave you peace of mind. We truly appreciate your recommendation and look forward to assisting you again whenever you need us!

- West Houston Auto Repair - Briar Forest
5

Best customer service by Erick

We are so happy to hear you had such a great experience with us! Thank you for the five-star rating and for giving a special shout-out to Erick; he is a valued member of our team, and we will be sure to share your kind words with him. We look forward to serving you again soon!

- West Houston Auto Repair - Briar Forest
5

Thank you so much for the five-star rating! We truly appreciate your support and are thrilled to know you had a positive experience with us. We look forward to seeing you again soon!

- West Houston Auto Repair - Briar Forest
5

Brought in for A/C repair. Ended up with A/C evaporator replaced, water pump leak and CV boot leak. They did a great job on the repairs. I had to ask for non- OEM parts to help with pricing on initial quote that really help bring down the price of repairs.

Thank you so much for the five-star rating! We are glad we could get your A/C evaporator, water pump, and CV boot all sorted out so your vehicle is running smoothly again. We also appreciate you mentioning our flexibility with part selection; we always strive to provide effective repair solutions that respect our customers' budgets. It was a pleasure working with you, and we look forward to assisting you with any future automotive needs.

- West Houston Auto Repair - Briar Forest
West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.