Houston and Tomball Auto Repair

5

Good service, nice people, all around a good shop.👍

Thank you so much for the five-star rating! We are thrilled to hear that you enjoyed our service and found our team to be friendly. We take great pride in being a welcoming shop for our community, and your kind words truly mean a lot to us. We look forward to seeing you again soon! 👍

- N West Houston Auto Repair
5

Thank you so much for the five-star rating! We truly appreciate your support and are thrilled to know you had a great experience with us. We look forward to serving you again soon!

- N West Houston Auto Repair
5

Attended all my needs with precision! Very nice and attentive people!

Thank you so much for the five-star rating! We are thrilled to hear that we were able to attend to all your needs with precision. Our team takes great pride in being attentive and helpful, so it is wonderful to know that their efforts made a positive impression on you. We truly appreciate your kind words and look forward to serving you again soon!

- West Houston Auto Repair - Briar Forest
5

Came in for a state inspection, it was done very fast and i had great service experience. I would recommend 200%, and will definitely come back for other services. Thank you!!

Thank you so much for the five-star review! We are thrilled to hear that your state inspection was completed quickly and that you enjoyed our service. Knowing that you would recommend us 200% means the world to our team. We truly appreciate your support and look forward to seeing you again whenever you need maintenance or other services in the future!

- West Houston Auto Repair - Briar Forest
5

Great work! Very professional and knowledgeable. I get all of my cars serviced with them and it will stay that way. When you visit, ask for Anthony. The guy knows what he’s doing.

Thank you so much for the five-star review! We are thrilled to hear that you trust us with all of your vehicles; there is no higher compliment than a loyal customer like you. I will be sure to pass your kind words along to Anthony—he will be so happy to know his professionalism and expertise made such a positive impact on your visit. We look forward to seeing you at your next service appointment!

- West Houston Auto Repair - Briar Forest
5

Good service Friendly staff

5

First time using this shop. Lucas Ruiz was helpful and professional. They have a system where they take videos and pictures of potential car issues while it is on the lift. Seems to be very transparent during the process. Will definitely return.

Thank you so much for the five-star review! We are thrilled to hear that your first experience with our shop was such a positive one. It is wonderful to know that Lucas Ruiz provided you with professional and helpful service. We truly believe that transparency is key to building trust with our customers, so we are glad you appreciated our video and photo system. Our goal is to ensure you feel fully informed about your vehicle's needs while it is on the lift. We look forward to seeing you again the next time you need service!

- N West Houston Auto Repair
5

Fast and efficient

Thank you so much for the five-star rating! We are thrilled to hear that you found our service fast and efficient. We strive to provide a seamless experience for all our customers, and your feedback lets us know we are hitting the mark. We look forward to serving you again soon!

- West Houston Auto Repair - Briar Forest
5

The team at West Houston Auto Repair are knowledgeable and fair. They don’t try to upsell additional unneeded services.

Thank you so much for the five-star rating! We truly appreciate your kind words regarding our team's expertise and fairness. We know how important it is to have a mechanic you can trust, so we make it our priority to provide honest recommendations without unnecessary upselling. We look forward to seeing you again for any of your future automotive needs!

- West Houston Auto Repair - Briar Forest
1

Went to fix my A/c they fixed it for a day went back the next day they cousins offer any solutions besides a $2,300 repair. My a/c went from blowing hot air to no air at all.

Thank you for taking the time to share your feedback. We're sorry to hear you're disappointed with your experience. When your vehicle came to us, the air conditioning system was blowing warm air. After performing the diagnostic service you approved, we found the system was low on refrigerant and were able to identify a leaking evaporator core using UV dye. We discussed our findings and provided an estimate for the repair. When you contacted us the following day with a new concern that no air was coming from the vents, we asked you to return immediately so we could inspect the vehicle at no charge. During that inspection, we confirmed the A/C compressor was operating and the refrigerant lines were cold, but we also found a separate electrical failure—a severely damaged blower motor electrical terminal—which prevented the blower from pushing air through the vents. This was an unrelated issue from the refrigerant leak diagnosed during your initial visit. We understand how frustrating it is when multiple problems occur at the same time, especially when they happen so close together. As a gesture of goodwill, we have offered to apply the full cost of your evacuate and recharge service as a credit toward the evaporator core repair should you choose to have the repair completed with us. We appreciate the opportunity to inspect your vehicle and remain available if you would like to discuss the repairs or if we can assist you further.

- N West Houston Auto Repair
West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.