Houston and Tomball Auto Repair

I came in for a scheduled state inspection and asked if I could add on an oil change, which they accommodated with no problem. The team was extremely thorough and thoughtful, keeping me updated while I waited. They showed me pictures of what they were seeing and even took me back to my car to show and explain some tire issues. They offered helpful recommendations without being pushy and took the time to answer all of my questions. I really appreciated their transparency and professionalism. Its genuinely refreshing to find an auto shop I feel I can trust.

I came in for a scheduled state inspection and asked if I could add on an oil change, which they accommodated with no problem. The team was extremely thorough and thoughtful, keeping me updated while I waited. They showed me pictures of what they were seeing and even took me back to my car to show and explain some tire issues. They offered helpful recommendations without being pushy and took the time to answer all of my questions. I really appreciated their transparency and professionalism. It’s genuinely refreshing to find an auto shop I feel I can trust.

One of the best service experiences I've had to date. Professional, timely, explained the process thoroughly and provided updates along the way. No upselling or hassling about unnecessary repairs. Top notch excellent customer experience! Will gladly be coming back for future repairs and maintenance.

Great on knowing their information

(Translated by Google) Very good service (Original) Muy buena atención

Great job!

Awesome customer service and the mechanic personnel did a great job with my car.

Great customer service and professional staff. They scanned my vehicle and let me know what I needed to fix to get my vehicle to pass inspection.

We recently have our car's AC system checked and repaired by West Houston Auto Repair at Briar Forest. We were so impressed by the repair center's state- of- art facilities, accurate diagnosis and timely handle the repair job. In addition, everyone in the repair center is so nice, patient and professional to deal with their clients. Now, we have our car's very efficient AC system back, especially during Texas scorching summer time ⛱️. We really appreciate West Houston Auto Repair, and strongly recommend this center to everyone of you!