Came here last week because my car has been blowing hot air and summer is coming, so I needed it fixed. They inspected my car, let me see the leak, explained to me what need to get fixed and also showed me a video. As a woman who have a problem trusting mechanics. I appreciate them for the transparency. The job was pricey and a big job (having to take the whole dashboard out) but I’m happy I trusted them to do so. They didn’t want to rush the job, so they offered me a loaner vehicle, which I was thankful for. The customer service was very good. I’m happy to have them in the neighborhood and trust them to use them again. Thanks Again! They really went ABOVE AND BEYOND
Thank you so much for the fantastic 5-star review and for sharing your experience! We're thrilled to hear that our team earned your trust with the thorough inspection, showing you the leak and the video explanation—transparency is at the heart of what we do, especially for customers like you who value it most. We know taking apart the dashboard for that AC repair was a big undertaking, so we're glad the loaner vehicle made it easier and that you're back to cool air just in time for summer. Your kind words about our customer service and going above and beyond mean the world to us. We truly appreciate having you in the neighborhood and look forward to welcoming you back anytime—drive safe! 😊
- West Houston Auto Repair - Briar Forest