Houston and Tomball Auto Repair

I would like to thank N West Houston Auto Repair for going above and beyond on helping me getting my car back in best running conditions. The services included replacement transmission, replacement mount and all lot of other things, essentially they got my car running smoothly as when I first got it about 8 years ago. Great professionalism throughout the entire process and they answered any questions that I had to make sure I understand what the issues were and how they were going to fix it. For a big repair service the pricing would have been higher at other places but they were fair with me. Once fixed they delivered my car to my work place so I could be back on the road. I waited a while to post this review (it's been a month) and there have been no issues with my car. I will be taking my car here for any future services. I highly recommend N West Houston Auto Repair in Tomball!

was super happy when i found this place instead of having to take my car all the way to bmw. they had it fixed within a day, and when i ran into another problem, they sent a tow truck and had it fixed the next day no problem. amazing service all around! thanks guys!

From the moment I walked through the door until the time of vehicle pickup I experienced 100% professionalism, courtesy and informative handling of the repair on a 2014 Jeep Cherokee that was leaking oil. They provided photos, videos and detailed descriptions of the issues which were available online through links texted to my phone before any work was done. I cannot recommend them highly enough. Hats off to James, (as in Bond) who handled my service call from start to finish/followup. You don't get 4.8 stars after 400 reviews for an auto repair shop by being mediocre!

I took my car in to resolve the engine light coming on. I had done my own check by going to auto part store and using their reader. I was not prepared for the problems discovered when a professional checks your car. This lead to the need for extensive work. I was not happy at that moment. But the team at N. West Houston Auto Repair replied professionally. They told me what I needed and why. It was a phased approach from simple low cost to things that must be done. The problem proved to be illusion but what I really appreciated was the tenacity and perseverance of the N. West team. They never gave me a reason to doubt their work. In fact, the team grew on me. I like knowing a mechanic team that will look out for my best interest and do so professionally. I own five cars/truck so I am sure I will be back at some point. I am happy to have discover N. West. They are my new family mechanics. I do highly recommend them.

Went in for an oil change on my wife's Tahoe. Better than where I've been going. This time I received a report of recommendations. Have not been getting that with others. I'll be bringing my Sierra next. Conveniently around the corner from us.

First time taking my car for a vehicle inspection. Their hours are from 8 am - 6 pm and I got there 15 minutes before closing. I hoped they would take me in and they did! I was so relieved as I fought traffic trying to get there by 5:30 pm. They were courteous and fast. I was out the door in less than 20 min! Thank you West Houston Team!

They told me to come in so they could look at and try to honor warranty work that was needing done from the last ownership. Because it was minor they won’t honor it. You could of saved me the trip from when we originally spoke that you don’t honor warranty work from the previous owner and not waste my time