Houston and Tomball Auto Repair

(Translated by Google) The customer service from LUCAS is truly the best. They explained all the details and prices to me. But the other part about where they got the part my truck needed was a bad experience, and afterward, I felt like they were forcing me to buy a new battery because the one I had was damaged. (Original) La verdad que la atención al cliente de parte de LUCAS es la mejor me explicó todos los detalles y precios. Pero la otra parte de donde consiguen la parte que necesitaba mi camioneta fue una mala experiencia y después sentí como que me obligaban a comprar una batería porque la que tenía estaba dañada.

Excellent service with honesty. I took my truck for a normal check-up. I thank Good I stopped at this garage. They did a full inspection, and they found a good-sized problem that could have cost me $$$$$. The staff was incredible.

Amazing professionalism and customer service went in there needing a battery. It was out less than 45 minutes. Advisors listened and catered to my immediate needs and executed. It’s great to have this culture in a shop in my neighborhood. I will definitely be back.

Went in originally for an oil change and emissions test. I've done business here before and I knew that they did a complete inspection of the vehicle. They found that my rear brakes were completely worn out and replaced them. The price was fair and the work finished in a timely manner. They also provide a valet service so they took me home while the work was being performed and then picked me up when the job wwas finished. I'm also very happy with the service and pricing.

Great customer service, and they take good care of my car. I recommend West Houston Auto Repair (Briar Forest).

I brought my car here because it kept cutting off on me. They are good people with fair prices. I would definitely recommend!

extremely expensive, very alarmist to sell

You get what you pay for. They're not the cheapest shop in town, but they do quality work and stand by it with legitimate warranty on replacement components.

I was an hour and a half into a four and a half hour trip when I ran over a piece of you’re that popped up and hit my under carriage. I heard something dragging and pulled off the highway to check it out. Sure enough, there was a 1 ft by 1 ft piece of metal dragging the ground. I quickly searched for auto shops near me and chose N. West Houston Auto Repair due to its proximity to my current location and their reviews. When I called, Lucas answered the phone and instantly put me at ease. As a single woman far away from home, this meant so much to me! When I arrived, everyone was friendly, and they took my car right back to take care of it. They were finishes in 15 minutes, showed me the underside of my car and how they fixed it, and even did an inspection of the whole car. They were very thorough. When I asked what I owed, they said no charge! Wow! I cannot thank the kind people of N. West Houston Auto Repair enough for getting me back on the road so quickly!