A friend recommended this shop; I am glad he did. The staff is friendly and can tell they care. The communication is nothing like I encountered, besides the emails and text they also call and explain in detail what they found. I was comfortable asking questions and clarification. Even show you pictures of what they found and videos to help you understand the problem. I felt like they took the time to listen to my concerns, I did not feel rushed. I will not take my care anywhere else.