Houston and Tomball Auto Repair

5

Erick and his team are great! Very professional, super fast service and always customer oriented. They’re my go to for my family and I.

5

Staff was friendly, fast and efficient second time coming will be back! My new favorite service place!

Thank you for letting us know how we are doing!

- West Houston Auto Repair - Briar Forest
5

This spot was everything I hoped it would be. It was my first visit here. I went in for a state inspection around lunch time. I was honestly informed that it would be about an hour wait due to work already in queue. I left and grabbed a bite to eat around the corner (shout out to Nom Nom Noodles!). I stopped back by the shop after lunch and they got me right in. It took just a few minutes and they took care of the inspection. The staff was very friendly and they have not one, but two enclosed waiting areas, which were comfortable to sit in. There was a television playing trivia questions, which was a fun touch I thought. As I was leaving, I told them I worked not too far away and asked if I came back for a service at some point if they would provide a ride and they said that they would. This place is going to be my go-to state inspection spot and if I do need some service while I'm at work, I will definitely check out their prices for the service. All-around, it was a great experience.

We appreciate customers like you! Thanks for the nice review!

- West Houston Auto Repair - Briar Forest
5

I received a flyer from this company a few weeks ago. Since this business is close to where I live and work I decided to call and check out their prices on the services I needed. Their prices are very reasonable. I had also wanted to replace my windshield wipers but they did not have ones that would fit my car. The owner then suggested a place for me to check for availability and he offered to install them for me if needed. Very friendly, very personable. The office was very clean which I appreciated. I like to use local services and support our community. Great place for everyone to visit next time you need to service your vehicle. I will definitely use them again.

We take pride in great customer service! Thanks for the review!

- West Houston Auto Repair - Briar Forest
5

They were very nice, and I didn't have to wait long.

Thank you for the great review!

- West Houston Auto Repair - Briar Forest
5

Job well done, ready when promised. We are pleased and will continue to bring our vehicles here.

5

Will definitely come here from now on. Guy at the front desk was really nice on the phone and the experience was pretty painless! Didn’t try to get money out of me like some other mechanics have even on a routine inspection. 👍

Thank you for the great review. We strive to provide our customers with great service and value!

- West Houston Auto Repair - Briar Forest
5

1

Wanted to charge me close to $1000 to refill my AC and check for leaks. I went down the street to Auto Care Unlimited and they did it for less than $150.

Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- West Houston Auto Repair - Briar Forest
5

Always really helpful when I visit. My go to auto repair shop :)

Thank you so much for making us your go-to shop, and please know, you are very much appreciated!

- West Houston Auto Repair - Briar Forest
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