I was visiting from out of town and needed emergency maintenance. Not only did they get me in right away, but they repaired the issue same day, the rates were reasonable for the problem, and not once did they roll their eyes when I unknowingly told my sob story to the same person for the third time (email, phone, in person). Car repairs are not what you want to spend your money on when you're traveling, but if it had to happen, I'm so grateful West Houston Auto Repair was close by.