Houston and Tomball Auto Repair

1

Exorbitant pricing. They quoted me $1,400 for an oil change, fuel injector/ cylinder cleaning, and spark plug replacement. When I ended up not getting the services done because of price, they charged almost $200 for the diagnostic fee (this price was not disclosed to me before they took my car). I understand compensating for the work already done, but that is a crazy price for a simple diag. Beware of these scammers. I took my car to another mechanic and they did all of those services and more for less than half of what Service Street quoted.

Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- West Houston Auto Repair - Briar Forest
5

Good timely service. Provided a quote before work began.

5

Very good and honest people. Liked the service and professionalism of the crew. Highly recommend this place.

5

(Translated by Google) The customer service in this shop is excellent, the manager is very professional and is always willing to help customers with the best service and the best prices (Original) El servicio al cliente en este shop es excelente , el manager es muy profesional y está siempre dispuesto a ayudar a los clientes con el mejor servicio y con los mejores precios

5

Came for State inspection Very nice people Will return for maintenance!!!

5

Zach was super quick with my INSPECTION!! Oscar was Great @ the front!! Thx so much!!

5

I bring all of my vehicles here for inspections. They're quick, really nice and clean waiting areas. Definitely recommend them

5

I was greeted quickly and they serviced my car in a timely manner without an appointment. Great customer service!

5

This service shop was very professional and the wait time was amazing. If you need work done on your vehicle, this is the place to go!

5

I was coming in from Dallas this weekend. My A/C went out driving to Houston. I went up here Saturday to get a diagnostic, and the professionalism and customer service was great. I even hot a shuttle ride to my relative house until my vehicle was fixed.Everything was fixed within 6 hrs. I appreciate the excellent expertise and service guys.

West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.