Houston and Tomball Auto Repair

5

Quick, easy and fast! Great place

5

I came in for a state inspection for tag renewal. I was greeted very kindly. The service was extremely fast. They took my car in immediately and in only about ten minutes later they were finished. Those guys were awesome. They made my day. I’m truly grateful.

4

Really nice knowledgeable people. Quick service and turnaround for my vehicle. Informed me of upcoming service issues. Really good pizza too.(just happen to have pizza at the time) thank you

5

Absolutely wonderful staff. Very polite and so very helpful. I will be bringing my vehicles EXCLUSIVELY here from now on.

5

Very friendly and service was great price, very speedy, and checked my car out with their 21 point check, and pointed out my filters were in need of replacing and I agreed. My tires needed rotated and was going to go to another shop but gave me a free rotation!! Also gave me a military discount. My wife was driving to Austin today and after being checked out so thoroughly I felt better for her safety for her trip without me. I will definitely be a return customer.

5

These guys are simply awesome! I have had some weird car troubles lately, to say the least.. Oscar, Mike, Lucas, they have become my go-to consultant on what to do with my cars. Really friendly, helpful and definitely knowledgeable! As far as workmanship is concerned, excellent!! Marking this place as my favorite auto care spot! I think you should, too!

5

Lucas too care of me and he made sure my car was in tip top shape and that my inspection was taken care of. God bless these men!!!

5

They were able to get resolve multiple issues with my a6 before I sold it.

3

DO NOT TAKE YOUR VEHICLE HERE!!!! I BROUGHT MY TRUCK HERE FOR STARTER REPAIR WHICH SHOULD HAVE ONLY TAKEN 2.7 HOURS, 4 DAYS LATER AND MY VEHICLE HAS TO GET TOWED TO FORD BECAUSE THEY DAMAGED MY TRANSMISSION. UPDATE: Took it to Ford. It was not my transmission. The guys at Service Street just did not know what they were doing and damaged parts in the process. I spoke with the regional manager Bill Scott who was very professional throughout my frustration and made sure to make right of the mistakes of the staff. Because of this will change my 1 star rating to a 3. I just hope that he reevaluates and replaces the staff that is currently at this location.

Cassandra Isidore, thank you for taking the time to leave us feedback about your experience with us. The Manager will be contacting you can so we can further address this situation directly as well as work towards a resolution. In the meantime, if you have any questions, please contact the manager at 713-575-2740. Thank you.

- West Houston Auto Repair - Briar Forest
5

I was impressed by the quick service and friendly staff. They efficiently took care of my vehicle, and the team was not only professional but also genuinely warm.

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