Houston and Tomball Auto Repair

I’m truly shocked at the high ratings this place has. I made the mistake of purchasing an oil change bundle that covers 5 oil changes back when this place had a different name. After the second attempt to get these I gave up and took my vehicle somewhere else. Today I’m sitting in the waiting area relieved that this is my last oil change and I will never be back. Every time I have been here I’ve scheduled and early morning Saturday appointment. My experience has been either they don’t have the parts needed, there’s only one tech who is busy or the tech hasn’t shown up. Today I watched the people here order the oil needed for my car get the wrong oil delivered, order it again and it’s been an hour and 10 minutes since I walked in. Not one time have they communicated any of this to me, but since it’s happened before, I am not surprised. Because I wanted to use the paid for oil changes I’ve had my son use them. The last time he was here he waited 2 hours for an oil change, with an appointment! This is not the place for you if you value time and efficiency.

Originally quoted me 400$ for an installation service and when I took it up to the shop to have the car worked on they changed the price to 550$. I was easily quoted 330$ for the same job elsewhere. I was willing to pay the extra 70$ to have it done here as I’ve done business here in the past. But I can’t help but feel ripped off when one person gives me one quote and all the sudden 2 days later they quote me 150$ more for the same job. Absolutely ridiculous.

Oscar is such a pleasure to do business with he is professional and very helpful. As long as they are in business I will be a customer. I had outter tire rod and sway bar links replaced along with an oil change. My car was completed in a timely fashion. Thanks you guys

Oil change work and inspection. Efficient and accurate 10/10

Great and friendly service and I was in and out in no time! I loved how they sent me an invoice with pics and details of the future maintenance my car needed. Will definitely be back!!

I would recommend West Houston Auto Repair to you a million. My front tire was shaking when I drive 50mph, but it was fixed with that same day and a flexible payment option was also offered to me. Thank you for your great service.

said it was good to drive and i only made it 10 miles. now additionally i’m dealing with my rear right window not rolling up, rear view camera won’t work, and the car will not shift into neutral or reverse. i paid 180$ + towing fee for them to only damage my car further. avoid

They gave me a free state inspection 6 months ago. I didn’t forget that so I came back today when my AC stopped working. Great costumer service. Quick work for a good price. I’d go back.