I let the buyer beware the upsell on their parts, was more than four times the retail cost Eight ignition coils for a 2012 E2 50 Ford van they’re charging me $387 real cost $55 Eight spark plugs $118 real cost $50 I found a kit TRX, which is a reputable parts that most auto shops use and I recommended the kid had both the spark plugs and ignition coils for $114.95 total Labor cost $387 for two hours of labor Wow Talk about price gouging I brought it to the attention of the service manager and he said well we already started to do the work and didn’t care. He said oh well. What a demoralized world we truly live in!!! Let the buyer beware do your homework, and to know how to negotiate the SonReal unfair world God knows what these people do, and everyone is going to answer to Him one day, whether they believe Him or not.
Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.
- West Houston Auto Repair - Briar Forest