I went in to have them fix either a leak in my windshield wiper reservoir or the hose leading to it. I had to wait 15 minutes for them to figure out which one it was. Then they told me it was the hose that needed to be replaced. They removed what they had to, and then realized the hose he had was too short, and I had to wait some more time. Now they have to order the hose, and I have to go back again. This place used to be Driver’s Auto which was totally unprofessional. Service Street bought them, but they are still making unprofessional mistakes. I have to go back there, so I’ll stop here, but Service Street has made previous mistakes as well.
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.
- West Houston Auto Repair - Briar Forest