The management and service team showed professional and courteous service. They were very prompt with repairs, and upfront with any input that may be needed. We highly recommend their services, and their pricing on repairs are very reasonable. Their warranties are even better than some national dealerships. I and my family will continue to be loyal customers, my son now will start having his vehicle serviced at West Houston. Eric and Don are so very PROFESSIONAL about customer service from starting to finishing. They guarantee all repairs without exceptions. Jay &Carale Coddington