Houston and Tomball Auto Repair

5

I received a flyer from this company a few weeks ago. Since this business is close to where I live and work I decided to call and check out their prices on the services I needed. Their prices are very reasonable. I had also wanted to replace my windshield wipers but they did not have ones that would fit my car. The owner then suggested a place for me to check for availability and he offered to install them for me if needed. Very friendly, very personable. The office was very clean which I appreciated. I like to use local services and support our community. Great place for everyone to visit next time you need to service your vehicle. I will definitely use them again.

We take pride in great customer service! Thanks for the review!

- West Houston Auto Repair - Briar Forest
5

They were very nice, and I didn't have to wait long.

Thank you for the great review!

- West Houston Auto Repair - Briar Forest
5

Job well done, ready when promised. We are pleased and will continue to bring our vehicles here.

5

Will definitely come here from now on. Guy at the front desk was really nice on the phone and the experience was pretty painless! Didn’t try to get money out of me like some other mechanics have even on a routine inspection. 👍

Thank you for the great review. We strive to provide our customers with great service and value!

- West Houston Auto Repair - Briar Forest
5

1

Wanted to charge me close to $1000 to refill my AC and check for leaks. I went down the street to Auto Care Unlimited and they did it for less than $150.

Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- West Houston Auto Repair - Briar Forest
5

Always really helpful when I visit. My go to auto repair shop :)

Thank you so much for making us your go-to shop, and please know, you are very much appreciated!

- West Houston Auto Repair - Briar Forest
5

Came here because my check engine light came on. Turns out nothing was wrong with the engine. I ended up needed 3 sensors replaced. They worked fast and completed the job in a few ours. It was pricey but I'm sure the dealership would have charged the same or more. A few weeks later the check engine light came back on. I returned to the shop and after they tested it to identify the problem, it turns out when I pumped gas last the cap wasn't but back on tight enough. They checked the gas cap to ensure it wasn't defective, it wasn't, they put the gas cap on and reset the light, no issues since. Great customer service, I would definitely return in the future and would recommend this shop to others.

5

Came here because my check engine light came on. Turns out nothing was wrong with the engine. I ended up needed 3 sensors replaced. They worked fast and completed the job in a few hours. It was pricey but I'm sure the dealership would have charged the same or more. A few weeks later the check engine light came back on. I returned to the shop and after they tested it to identify the problem, it turns out when I pumped gas last the cap wasn't but back on tight enough. They checked the gas cap to ensure it wasn't defective, it wasn't, they put the gas cap on and reset the light, no issues since. Great customer service, I would definitely return in the future and would recommend this shop to others.

4

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