I took my car in to resolve the engine light coming on. I had done my own check by going to auto part store and using their reader. I was not prepared for the problems discovered when a professional checks your car. This lead to the need for extensive work. I was not happy at that moment. But the team at N. West Houston Auto Repair replied professionally. They told me what I needed and why. It was a phased approach from simple low cost to things that must be done. The problem proved to be illusion but what I really appreciated was the tenacity and perseverance of the N. West team. They never gave me a reason to doubt their work. In fact, the team grew on me. I like knowing a mechanic team that will look out for my best interest and do so professionally. I own five cars/truck so I am sure I will be back at some point. I am happy to have discover N. West. They are my new family mechanics. I do highly recommend them.
Thank you for sharing your experience with N. West Houston Auto Repair. It's great to hear that despite the unexpected issues with your car, the team handled it professionally, explaining the necessary steps and demonstrating tenacity in resolving the problem. It's always reassuring to find a reliable and trustworthy mechanic, and it sounds like you've found that with N. West. We appreciate your recommendation and look forward to assisting you with your vehicles in the future. Safe travels!
- N West Houston Auto Repair