Houston Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 5:00 PM
5

I needed to get a state inspection for my car. The staff was friendly, the work was done quickly, and the price was good. I'll definitely be back for car maintenance.

5

Amazing service!! I just recently move into this area from cypress and Needed the brakes changed on a car badly. The noise was horrible and was clear they hadn't been changed in a long time. I went in and the guy at the front was super nice and even took me out to show me what needed to be done. Which was my rear drums. He explained what needed to be ordered and the wait time and I ran to do errands. I got a call about 2 hours later that the noise had still persisted and that the issue was the front brake pads in the front left. Which weren't checked initially, them assuming that the right front was good so the left should be the same. It frustrated me that the left wasn't checked but i assured him that it was ok. And id come back another day to do the from pads. we hung up and within 5 minutes he called me back and said he would be ordering the pads and installing them for free. I was definitely taken aback and did not in anyways want him to do a service for free but he insisted. He explained that I seemed upset when he told me the news and he never wants an upset customer. He did the work and I picked up my care about an hour later. I have never been to a shop with just great customer service and passion for its customers. I have told all my family and we look forward to using this shop for all our car needs. Its rare you find such a genuine person in this field but I'm grateful for all he did even though it wasn't asked of him. I will be back and encourage everyone else to stop by and try this shop out. You wont be let down.

5

5

5

Thank you so much for your review we are glad we could help you

- West Houston Auto Repair
5

I was told to bring my car here by my insurance company after an accident. Some major repairs were needed mostly to do with suspension and rim/tire repair. They were very professional and courteous. After picking up my car today, a small issue popped up with the engine (cylinder misfiring) which had nothing to do with the accident. They explained to me what it was and took care of it anyway. Really appreciated that since I had just paid for everything that the insurance covered. I would recommend taking your car here for your auto repair needs.

5

Great experience with West Houston Auto Repair, I took the car in with a couple of problems and the team did a great job with identifying the problems and discussing the severity. Definitely the type of advice I was looking for, I'll be back!

5

I enjoy coming to this place of business. The guys are always very nice and welcoming. My service was done in the amount of time given and the price was Awesome. This is home for my Auto needs. Thanks again guys.

5

FAST and EFFICIENT! The techs are awesome! The problem that I had with my truck was explained in detail. He was very informative and I understood everything that he said. They took my truck right in and did the repairs immediately. They are very nice and respectful. I was also texted to see if everything was ok a few days after my truck was repaired. So far, no problems. I will always go there when I need work to be done. Thanks Eryck

5

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