Houston and Tomball Auto Repair

5

I went to West Houston Auto Repair for my A/C to be checked ( which was free of charge). They found a leakage in the system and tried to find the source. To make sure, I was advised to go back to the shop in 2 weeks. My son had a good experience with them and I had too. The staff are friendly and skillful. I'll recommend West Houston Auto Repair to anybody who needs any kind of car maintenance. Thank you guys!

5

5

As usual, West Houston did a superb job.... fast, courteous, and friendly... offered services without being pushy... was still most courteous and friendly if I said no to offered services.

5

Very efficient. Work was done in the time frame discussed at the price quoted.

5

I recently had my vehicle inspected at West Houston Auto Repair, and I couldn't be more pleased with the service I received. From the moment I walked in, it was clear that this auto shop takes thoroughness and customer satisfaction seriously. The team at West Houston Auto Repair truly checks everything during their inspections, ensuring that no detail is overlooked. I was also impressed by their commitment to offering budget-friendly solutions, which was a huge relief. They provide honest assessments and options that suit your financial situation without compromising on quality. Additionally, the waiting area is comfortable and well-maintained, making the wait time much more pleasant. Overall, West Houston Auto Repair has earned my trust and my highest recommendation. If you’re looking for reliable, honest, and affordable auto services, this is the place to go.

5

Got my car inspection done here. Great Service, fast and professional.

5

Had a great experience with their car inspection

5

The place for all your auto repair needs. Very friendly and honest staff and the service they provide is very affordable. They are very close to home, offer a loaner if needed/available or they will take you home or work while the work on your vehicle is being done. They even came to my work location and swopped my vehicle with the loaner, so I did not have to leave work to do so. This is definetly the place of choice for me for getting my vehicle serviced.

5

The place for all your auto repair needs. Very friendly and honest staff and the service they provide is very affordable. They are very close to home, offer a loaner if needed/available or they will take you home or work while the work on your vehicle is being done. They even came to my work location and swopped my vehicle with the loaner, so I did not have to leave work to do so. This is definetly the place of choice for me for getting me vehicle serviced.

1

I've been a customer here for four years, but I will never return. In the past I came to get my coils and starter replaced, and the old company overcharged me for the wrong parts, causing more issues. When I complained, the owner and supervisor gave me five free oil changes. Today, they claimed there was no record of my issue and refused to honor the free oil change. I shouldn't have to argue to receive what was promised. This place lacks integrity. Don't waste your time or money here.

Hello Amber Fannin, thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Upon further review of your previous visit's, it appears the shop previously provided two oil changes at no charge. We would like the opportunity to talk and investigate your feedback further. Please contact us at (713) 575-2740 when you have an opportunity, and we will be more than happy to further assist you. Thank you!

- West Houston Auto Repair - Briar Forest
West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.