Houston and Tomball Auto Repair

The service at West Houston Auto Repair is outstanding. They provided clear and detailed information about the issues with my car. Their team includes highly skilled mechanics for all types of vehicles, including mine—a Jaguar XF (European vehicle). The diagnostic process was efficient, and they even offer complimentary rides if needed. Their pricing is competitive, with great discounts that make them a better option than the dealership. What impressed me most was their honest recommendations, tailored to what you truly need and your budget. Communication was seamless, the work was completed the same day, and they back it up with a 36,000-mile warranty. I highly recommend West Houston Auto Repair!

Excellent work at below the quoted price. Done quickly and efficiently.

They were able to see me immediately for a state Inspection and even had a coupon

First visit for oil change. Very exceptional experience. Kurt the manager is very personable & knowledgeable, took me into the repair area to point out a few maintenance issues that I could address myself. I can explained the check engine light was on a few days but no longer on. He told me to bring my vehicle back when light comes on again and they would check it. Within 24 hours I was back, diagnostics performed and reason detected for check engine light. Kurt immediately called my extended warranty company and started the process for approval. Currently pending inspection by warranty company to proceed. Kurt has kept me updated on the progress which I definitely appreciate.

It was an excellent experience.. Kurt was amazing in assisting with my vehicle repair issues, contacting and interacting with my warranty company. Very professional ,personable and kept me updated on the progress. He truly cares about his customers and a great asset to N West Houston Auto Repair. This was my first experience with NWest Houston Auto Repair and I will definitely return for oil changes, maintenance and repairs if needed on my vehicles. Thank you.

I absolutely recommend this auto shop. Although I received devastating news that my engine was blown the owner was so knowledgeable and forthright. He told me not to sink another penny in this vehicle. He was very concerned with my personal safety. He asked how close I was to home.. I told him less than a mile.Told me to drive home and park my vehicle because it was too dangerous for me to drive and to not drive it again. I was truly blessed by their concern for me and not with putting money in their pockets. I will certainly recommend them in the future. Thank you !!

Samuel gave expert advice. He went above and beyond with our extended warranty adjuster to make sure they paid up for everything they should. Quality work done on time. Excellent communication. I highly recommend Samuel and West Houston Auto Repair for warranty work. Thank you!

I highly recommend, there is never any surprises when it comes to service; staff is always so pleasant with excellent customer service! Thank you guys!