Excellent customer service throughout. I had some repairs that had been put off and they got me in when I called this morning and were even willing to take me back to work. They have an efficient system that allowed me to see in writing and in real time what repairs they recommended and the cost. For the repairs I didn’t want to take care of today it was easy as checking decline and the repairs requested were completed without a hard sell on anything I passed on. It’s been a while since I’ve had that positive of an experience getting repairs done.
Very professional and helpful staff. ⭐️
The team was very attentive to my needs. I was personally greeted by name as soon as I walked through the door.West Houston is better than any dealership handsdown.The team explained the services and I was able to take advantage of a promotional offer and coupon. Overall it was a great experience. They have earned 100% of all my vehicle needs.
I took my car in for service because my wiper blades were not working . They gave me a free Uber ride to drop me off at my house while they fix my wipers and then picked me up after the work was done so I could come get my car. They did a great job of fixing my wipers and even did a complete inspection of my car. Fast friendly service. What more could ask for? I highly recommend West Houston Auto Repair for all your car repairs needs.
These people are awesome! I am very pleased with their service. I dropped off my car late Saturday afternoon, and it was ready on Monday. They also have a shuttle service. My car drives like a brand new car. Thank you, guys!
Great guys good service, my wife is thoroughly please!
Great experience. These guys are very thorough and won't try and take you for a financial ride. Military-friendly
Justin and Monnie are the best- helpful and trustworthy. We only take our cars here for service!