Houston and Tomball Auto Repair

5

The place for all your auto repair needs. Very friendly and honest staff and the service they provide is very affordable. They are very close to home, offer a loaner if needed/available or they will take you home or work while the work on your vehicle is being done. They even came to my work location and swopped my vehicle with the loaner, so I did not have to leave work to do so. This is definetly the place of choice for me for getting my vehicle serviced.

5

The place for all your auto repair needs. Very friendly and honest staff and the service they provide is very affordable. They are very close to home, offer a loaner if needed/available or they will take you home or work while the work on your vehicle is being done. They even came to my work location and swopped my vehicle with the loaner, so I did not have to leave work to do so. This is definetly the place of choice for me for getting me vehicle serviced.

1

I've been a customer here for four years, but I will never return. In the past I came to get my coils and starter replaced, and the old company overcharged me for the wrong parts, causing more issues. When I complained, the owner and supervisor gave me five free oil changes. Today, they claimed there was no record of my issue and refused to honor the free oil change. I shouldn't have to argue to receive what was promised. This place lacks integrity. Don't waste your time or money here.

Hello Amber Fannin, thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Upon further review of your previous visit's, it appears the shop previously provided two oil changes at no charge. We would like the opportunity to talk and investigate your feedback further. Please contact us at (713) 575-2740 when you have an opportunity, and we will be more than happy to further assist you. Thank you!

- West Houston Auto Repair - Briar Forest
5

West Houston Auto Repair is THE place to go! Professional, HONEST and reliable service. Not to mention courteous & friendly. They stand behind their work 100%. I've been a customer for 4 years, never once disappointed & cannot recommend their services enough. Joy

5

Went In for a state inspection and had no issues. The service was fast and making an appointment over the phone was easy.

5

West Houston Auto Repair is an amazing place to get your car repaired. They give very fair and negotiable prices. They work with you step by step to get the best service possible for your vehicle. And Billy is absolutely wonderful, super professional and ethnically considerate . He got me the best deal possible which was a lifesaver honestly. 10 out of 10 would rerecommend this Auto Repair shop.

5

The staff was very helpful and polite. They were very friendly and professional also.

1

Hi, we're sorry to see that your previous experience deserved such a low rating. If you could spare a couple of minutes, we would like to hear what we could have done better. Please contact us at (713) 575-2740. All the best.

- West Houston Auto Repair - Briar Forest
5

Great customer service and quality, reasonable prices!! if I lived there they would be my mechanic of choice!!!

5

It was very fast and efficient.

West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.