Houston and Tomball Auto Repair

Excellent customer service throughout. I had some repairs that had been put off and they got me in when I called this morning and were even willing to take me back to work. They have an efficient system that allowed me to see in writing and in real time what repairs they recommended and the cost. For the repairs I didn’t want to take care of today it was easy as checking decline and the repairs requested were completed without a hard sell on anything I passed on. It’s been a while since I’ve had that positive of an experience getting repairs done.

Professional and experienced team. The service is incredibly appreciated.

Jake was my service advisor today and he was polite and professional. He addressed all of my concerns. The service was thorough and quick. I will definitely return to complete the recommended services.

My experience was terrible, I asked to have all my fluids checked & my wheel alignment and they didn’t do either. Not sure if the oil changed was done. The worst unfriendly customer service. I have 3 more oil changes on my accounts & I will not return. It was much better when it was driver’s auto.

Very professional and helpful staff. ⭐️

Very professional and helpful staff. ⭐️ Friendly staff and efficient service. They are always kind and helpful with anything we might need. They can handle any and all types of vehicles. We appreciate their honesty and exceptional service the many times we’ve used them.

The team was very attentive to my needs. I was personally greeted by name as soon as I walked through the door.West Houston is better than any dealership handsdown.The team explained the services and I was able to take advantage of a promotional offer and coupon. Overall it was a great experience. They have earned 100% of all my vehicle needs.

Courteous, honest and upfront people. I took my car in and had them check my brakes and rotors in addition to having shocks replaced. They informed me my brakes and rotors were good and didn’t need replacing. I have had other repair shops add work to drive up the price. First Street was honest and told me that only my shocks needed replacement. The car drives great! I will be back for sure.

I took my car in for service because my wiper blades were not working . They gave me a free Uber ride to drop me off at my house while they fix my wipers and then picked me up after the work was done so I could come get my car. They did a great job of fixing my wipers and even did a complete inspection of my car. Fast friendly service. What more could ask for? I highly recommend West Houston Auto Repair for all your car repairs needs.