Houston and Tomball Auto Repair

I came in because my engine light was on and had received a diagnosis prior to coming here. They were honest and showed me other existing problems. I was given the choice what I could handle at the time and I left very happy. I was given an Uber ride home and was sent Uber when they finished with my car. Today, I had something going on with my headlight and tail light and they took care of me. I am reminded of family. Bring your car and let them show you what they see and then make your decision . I never had anyone allow me to see my problem, except my grandpa when he was teaching me about cars.

Great customer service very helpful.

at front desk,(a person his name sounds like jeany) laughs disrespectfully at customer, says Im not laughing, Im just doing my work.

The car was repaired correctly. No problems with it at all.

Nice place and workers were nice and honest. I can appreciate that.

The guys at the shop were friendly, knowledgeable, and super informative. Their amazing inspection with detailed description and pictures helped me form an opinion from 1100 miles away on whether to buy a vehicle or not.

The price was reasonable, but I can't get past the RED FLAG that was raised.They did what they said and what I thought was a complete inspection of my car in which they pointed out other things that I needed done. The red flag was them telling me I needed to change my spark plugs, we'll if you checked them then you would know that they were brand new maybe a week old.. I should have said ok just to see what their next move would have been! So I picked up my car at 6:05 pm i dropped it off around 10:05 am.. they tell me I can do a payment plan, but that didn't work out...$79 every two weeks...no thank you. One of they guys proceeded to tell me how much i had available on my synchrony card..... like who the hell told you to pull up my info. the bill was $1600 so i just paid it all. Oh and kicker is i had two other mechanics tell me that it was not my compressor and that it was an electrical problem or maybe my actuator...so yeah I believe they sold me a compressor and clutch that I probably didn't need.....needless to say im left with one vent blowing cold air and one blowing cool air....but I dont want anymore dealings with them cause next it will be bring it back so they tell me what the real problem is and charge me to fix something else...my next stop will be THE FEDERAL TRADE COMMISSION Fraud department!