Houston and Tomball Auto Repair

5

Fast friendly service who go above and beyond for the customer.

5

5

5

I was pleased and satisfied by the repair work done for my Toyota. The personnel working at West Houston Auto Repair were professional and courteous. I recommend them to anyone who needs repair work for their vehicle.

5

5

5

I highly recommend them

5

I like this shop very much. The mechanics are very nice and they are professionals. I'm a Arny veteran so I appreciate the discount. They also do a great job on my car.

1

I live right across the street, so this shop is the most convenient option for car inspections and repairs. About six months ago, I had my headlights replaced here. The price was a bit high, but I went ahead because of the convenience. The work was fine. Recently, my car window stopped working, so I went back, trusting they'd be fair. They charged $160 just for a diagnosis—which already felt excessive. Still, I agreed. Thirty minutes later, they quoted me over $900 to fix the window, saying the motor and regulator needed replacement. Even with a “discount” for being a returning customer, it was $800+. They also made it clear they didn’t really want me to bring my own parts—though they’d still charge over $500 in labor alone if I did. A quick search online showed the parts cost between $50–$100. Long story short, I decided to go to another shop instead and paid $250 total for the same repair, labor and parts included. I’m furious and disappointed. As a loyal customer who lives steps away, I feel completely ripped off. This wasn’t just overpriced—it was insulting. You didn’t just lose one job, you lost a long-term customer. I’ll never come back.

4

West Houston took great care of my car. I was quoted $5000 to repair an oil leak I had from my timing cover at the dealership. They were able to do it for me and provide 3 year warranty for my car for $3389. They finished the job in 3 days and covered transportation service. Great experience and I appreciate it their customer service

West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.