Sadly, my trusting nature has been shattered by the management of service Street auto repair. I was promised, competitive pricing, and quality Repairs but received non-competitive pricing and poor quality service. Tried to resolve the issue with upper management but they wouldn’t even talk to me. I would suggest getting a second opinion and price before having your work done at this location.
Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. Upon further review the vehicle came in for an oil change and tire rotation. The technician performed a vehicle inspection and upon the inspection the technician advised of recommended repairs. The shop advised of the recommended repairs and received approval to proceed. Other repair facilities may offer different competitive pricing however those competitors don't provide the same warranty as Service Street. As noted on the invoice all of our repairs come with a 5 year/50,000 mile pro-rated limited warranty. If there are any issues with the repairs made on the vehicle, please reach out to the location to work on a solution if needed. Thank you.
- West Houston Auto Repair - Briar Forest