Houston and Tomball Auto Repair

4

Customer service is top notch, the repairs 8/10 .. but they charged a pretty penny for the parts.. got my alternator replaced and said they were going to use OEM but ended up using aftermarket which im fine.. but almost 600 dollars for an alternator that i know it cost 300 is crazy.. labor also expensive but I can let that go.. me working in procurement and knowing well how much it costs, I know well they overcharged me on the parts.. unfortunately I needed my car and couldn't shop around as i had to get my car towed and they did paid for that. So be aware they will double charge you for the parts. Other than that.. I would take the car but buy my own parts.

5

5

5

5

I called for an appointment, we agreed on 2:00 PM that day. I waited in their comfortable customer area while they completed an oil change and tire rotation is less than an hour. I have been a customer for two years and I'm very happy with their courteous, professional service.

5

The splash guard came loose on the front end of my car on one side, and it only lost a screw because the screw hole in the plastic was frayed. Another shop told me I needed to pay to replace the whole splash guard, even though I knew it wasn't necessary because it was just one hole that was loose. However, I called Service Street, and they secured the splash guard in place without having to replace the part! As a lady, I like being able to go to a shop and not be upcharged or oversold on things for my car, solely because of my gender identity, and with the mechanics thinking that I don't know anything about my car. However, the people here at Service Street treated me with respect and didn't upsell me here. Five stars! I've come to them for many problems in the past as well, and I will continue to come to them again and again. Thank you!

5

Wonderful service, the people that work there really care about their customers and really know what they are doing! I will only take my car here from now on.

5

Soon as I walked in I was greeted very nice and clean place. Staff are very friendly I definitely will come back here if I have any more car problems.

5

These folks were amazing. Showed up with failing breaks and they fixed it fast. Very reasonable pricing. Would 100% recommend them!

5

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