Brought the car in for overheating. They replaced my brakes and didn't even bother to check the fluids. Now my car is ruined because they let me drive off the lot without any coolant. I just finished paying off $2,300 for new brakes. And these clowns wanted another $1700 on top of it to MAYBE fix the damage caused by the overheating. That's right, they couldn't even assure me that after I dumped ANOTHER $1700 that it would fix it. Absolutely the worst shop I have ever been to. I'd say that they were a scam, but that would imply some level of competence that I just don't think these guys have.
Hello Dan, thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. Unfortunately, we were unable to locate your information in the system for this location. We would like to have a better understanding about your experience. Please reach out to us at (713) 575-2740 at your earliest convenience and we will do our best to resolve this with you. Thank you!
- West Houston Auto Repair - Briar Forest