Houston and Tomball Auto Repair

5

1

They will cheat you, I gave my car for wheel alignment and they suggested to replace all 4 tires. After that car ac not working. Now today gave it car again, they charged 308$ for just ac checking, and asking me to replace ac compressor. I would suggest please don’t visit this mechanic shop. Very worst service I got from them and never visit again. Looting money by Terrance Hicks(Assistant Manager)

Thank you for leaving a review. We're sorry to hear that you had a frustrating experience. After reviewing the ticket the services provided was an evac and recharge. To isolate the A/C concerns he shop performs a series of tests and starts with any leaks and if no identifiable leaks the shop will add dye into the system which is the evac and recharge. Evac and recharge test and record A/C system high and low pressure readings. Insert dye into A/C system and inspect for leaks. Not all leaks can be detected right away. Vehicle may have a small leaks(s) or weak component(s). After the evac and recharge pressures present are indicating of a failed compressor. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- West Houston Auto Repair - Briar Forest
5

5

This is a review for recent repairs on my Mother’s vehicle. My mother’s 2016 Honda Fit was completely dead one morning. She’s new to Houston so didn’t know where to turn. We found West Houston Auto Repair on Google maps and after reading the high review score we decided to give them a call. Mr. James answered our call, listened to our description of the issue and the various fixes we had tried and immediately offered to take a look at the vehicle free of charge. This was a Friday afternoon. I was able to set up towing first thing Saturday morning at 8am when the shop opened, we left the key in the convenient key drop box and we headed off to breakfast and to run errands with my mom. Within an hour we received a call from James stating that the alternator was the issue and that they had found a new unit at a local Honda dealership. We have the thumbs up for the replacement and by noon we were picking up my mom’s car and she was back on the road and I haven’t seen her since! Mr. James and the team at West Houston Auto Repair were really fantastic and we will be using them in the future for any auto repair that we need. I highly recommend this shop.

5

I took my car for the state inspection and I was happy with the experience. I ll be back for sure

5

Thanks for the great service. When it comes to vehicle repair. Trust is everything. Appreciate you guys for taking care of our cars.

5

5

4.5

Fast excellent service

5

West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.