Houston and Tomball Auto Repair

I let the buyer beware the upsell on their parts, was more than four times the retail cost Eight ignition coils for a 2012 E2 50 Ford van they’re charging me $387 real cost $55 Eight spark plugs $118 real cost $50 I found a kit TRX, which is a reputable parts that most auto shops use and I recommended the kid had both the spark plugs and ignition coils for $114.95 total Labor cost $387 for two hours of labor Wow Talk about price gouging I brought it to the attention of the service manager and he said well we already started to do the work and didn’t care. He said oh well. What a demoralized world we truly live in!!! Let the buyer beware do your homework, and to know how to negotiate the SonReal unfair world God knows what these people do, and everyone is going to answer to Him one day, whether they believe Him or not.

Service is quick and great! Thank you!

This was my first visit here, and these guys are great! Terrance, the Assistant Manager, was very friendly and informative. I will be taking my car here from now on!

Superfast state inspection. In and out in less than 20 minutes. Great place to take a car.

Every time I go to West Houston Auto I get the best customer service! I’ve gone about three times now and everyone is so nice and accommodating! Sam in the front (and everyone else) are all great delivering excellent customer service every time I’m there. I will continue going back.

Multiple BMW owner who has exclusively had all repairs done at dealerships for the last 10 years. I was recommended to this shop by a good friend who is a bit of a car enthusiast and collector. Glad I took that advice. Staff is courteous, knowledgeable and responsive. Pricing is fair, maybe better than fair as I'm sure I saved a few hundred bucks by not taking my car to the dealership! Will be going back for more maintenance I've been putting off due to the ungodly amount BMW dealerships charge for the simplest repairs!

They were informative, listened to my concerns and professional.