Houston and Tomball Auto Repair

5

Extra mile customer service!

5

They were extremely accommodating and saw to my car as soon I pulled into the parking lot. They explained what was going on and what they would be doing to correct it. My experience was a good one and I will be a return customer. Thank you!

5

Very friendly staff... Very honest and up front... I will be back in the future.

5

1

I came for brake pads and the service started adding to $950 plus taxes. What..? your team tried to upsell too much 👎🏻

Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- West Houston Auto Repair - Briar Forest
5

Highly recommend.

5

Excellent customer service Mr Terrance very profesional and kind. Thank you very much!! Thank you Tyrone for take care of my car!!

5

excellent customer service! Zack was very helpful and I would highly recommend

5

Great service! If you appreciate honest, professional service… this is your place. It’s very rare as a female to go to these types of places and have men be honest with you in regards to your vehicle so I truly appreciated that. I will definitely be coming here for any future services needed. Thanks again.

3

Took my car in for an oil change today. First-time customer. Terrance and Zack, the managers were knowledgeable and friendly. The service took over an hour, and some things were left messy. They left a 3 inch oil spot under the hood on the plastic guard by the radiator. The TPMS light was on upon arrival. When I got in to leave, it was still on. I stopped to check the tire pressure... all four tires were low, and one of the valve stem caps was cross threaded (I could tell someone took it off because their fingerprints were in the brake dust on the rim by the valve stem).The invoice states this as part of the service provided. Not to mention, the hood was ajar when I left. It popped up, and the warning light came on. All in all, I don't think I'll be using them again. Tread lightly.

West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.