Houston and Tomball Auto Repair

1922 reviews
West Houston Auto Repair
Call Us:(832) 230-2996
1950 S Texas 6,
Houston, TX 77077
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
N West Houston Auto Repair
Call Us:(346) 236-0704
22818 Commercial Lane,
Tomball, TX 77375
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
West Houston Auto Repair - Briar Forest
Call Us:(713) 636-5301
13215 Briar Forest Dr.,
Houston, TX 77077
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

Great customer service Erick really helped me out. Quick service, fair prices!

Thank you so much for the 5-star review! We're absolutely thrilled to hear Erick provided outstanding customer service and helped you out— we'll pass along your kind words to him right away. Quick service and fair prices are at the heart of what we do, and it's fantastic to know we hit the mark for you. We can't wait to welcome you back! 😊

- West Houston Auto Repair - Briar Forest
5

Excellent customer service. Very polite stuff and they made me right away feel they cared. They helped me out without any pressure and gave options about the repair of my car. I highly recommend this place and will come back again for my car and RV services, repairs & maintenance. Thank you for you authentic and professional approach & treatment.

Thank you so much for the glowing 5-star review and your kind words! We're thrilled to hear that our team made you feel truly cared for with our polite, pressure-free approach and helpful repair options for your car. It's fantastic to know you'll be back for your car and RV services—we can't wait to welcome you again. Your recommendation means the world to us! 😊

- West Houston Auto Repair - Briar Forest
1

They would not quote a price for headlight replacement over the phone. I was able to look it up online so I had some idea. The price they gave me when I brought the car in was $250 more than what I ended up paying to another mechanic. So glad I took my keys and left before getting the work done.

5

Great customer service by Erik Diaz jr

Thank you so much for the 5-star review and your kind words! We're thrilled to hear that Erik Diaz Jr. provided great customer service. Our team works hard to make every experience exceptional, and feedback like yours motivates us even more. We look forward to serving you again soon!

- West Houston Auto Repair - Briar Forest
5

My check engine light came on, I took it to West Houston Auto Repair as it's close to my home. I was met with friendly office staff,a diagnostic was done. We discussed the problem, I was to bring in the car but felt unwell. Erik suggested a worker can pick up the car and drop it back off afterward. Exceptional service, very appreciated. Awesome staff!

Thank you so much for the fantastic 5-star review! We're thrilled to hear about your positive experience with our friendly team, Erik's thoughtful suggestion for the pickup service, and how we could help when you weren't feeling well. Your appreciation means the world to us—please don't hesitate to reach out anytime you're in need. Drive safe! 😊

- West Houston Auto Repair - Briar Forest
5

I had an stress-free experience. My car is my means to keeping me working to help provide for my family. West Houston Auto Repair at Briar Forest saved my car and my sanity, everyone was absolutely nice and wonderful and helpful especially the employee, Erick Thank you so very much . I truly recommend this place for all your auto needs #customerforlife

5

Thank you for the 5-star rating! We're delighted to hear you had a fantastic experience with us. Your support means everything to our team, and we can't wait to welcome you back soon! 😊

- West Houston Auto Repair - Briar Forest
1

What is the 15 dollar fee for

5

Thank you for the 5-star rating! We're thrilled you had a fantastic experience and truly appreciate your support. Looking forward to welcoming you back soon! 😊

- West Houston Auto Repair - Briar Forest
1

Called to bring my car in for maintenance. I filed many claims before with my warranty so I already knew some preferences about the process as I’m very familiar . The guy on the phone talked me like I was an idiot asking me “ what do you want me to do for the 12 - 15 customers tell them to hold on for you because you called up here !?!?)? “ which was strikingly rude . Why in the world would I tell a company to do that ? I asked them to make a claim in a timely manner so I could get a rental . I was not rushing them to fix my car faster just a speedy diagnosis and claim report if possible . I did not have a good experience and I will not be taking my car here in the future 😢

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1950 S Texas 6 Houston, TX 77077 (832) 230-3009
22818 Commercial Lane Tomball, TX 77375 (281) 205-7373
13215 Briar Forest Dr. Houston, TX 77077 (713) 575-2740
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