Houston and Tomball Auto Repair

5

Super friendly fast and most importantly HONEST

Thank you so much for your glowing review! We’re thrilled to hear that you found our team super friendly and fast, and that our honesty stood out to you. Your kind words motivate us to continue providing the best service possible. We appreciate your support and look forward to serving you again soon!

- West Houston Auto Repair - Briar Forest
5

The service here is excellent. I recently visited for the first time and wish I had come sooner. If you do visit, I would highly recommend asking for Erik at the front. He is a wonderful, understanding individual who answers questions promptly and respectfully, showing genuine empathy for your needs and time. He is incredibly down-to-earth and I truly believe he would excel in a ownership role here very knowledgeable!. My A/C needed repair, and they handled the situation efficiently. They answered all my questions thoroughly and also took me to the back to explain what was happening with my car in real time. I really appreciate that part as well. The price was very reasonable. I needed to replace my A/C, and I spent well under my expected amount or compared to other companies. Remember his Name is "Erik". Say Nick the photographer sent you lol.

Thank you so much for your glowing five-star review! We're thrilled to hear that you had such a positive experience with us, and it’s wonderful to know that you felt supported and well-informed during your visit. Erik truly is a valued member of our team, and we will make sure he hears your kind words. We're also glad that we could meet your A/C repair needs efficiently and within your budget. It’s always our goal to provide top-notch service without breaking the bank, so your feedback means a lot to us. Thank you for recommending us and for spreading the word with Nick's name. We look forward to seeing you again soon!

- West Houston Auto Repair - Briar Forest
5

Thank you so much for your five-star review! We truly appreciate your support and are thrilled to hear you had a great experience. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. Looking forward to seeing you again soon!

- West Houston Auto Repair - Briar Forest
5

Great customer service. Helped my vehicle get back to normal. They showed me the issue instead of just randomly diagnosing something to up-charge me. Also covered transportation to and from the shop.

5

This place has always been great. Very accommodating.

Thank you so much for your glowing review! We're thrilled to hear that you've consistently had a great experience with us. Our team always strives to provide accommodating service, and it means a lot to know that our efforts are appreciated. We look forward to welcoming you back soon!

- West Houston Auto Repair - Briar Forest
5

DO NOT TAKE YOUR PRECIOUS VEHICLE ANYWHERE ELSE, BUT HERE!!! I've come here before, but nothing major. The second time was major, and could've been even worse. However, I was greeted by Eric, and some of the other crew members. And they showed me some of best hospitality, BEFORE giving me the rundown video of the diagnostics pertaining to my vehicle. Afterwards, all of my questions and concerns were addressed prior to any work being done. If they noticed anything else. I received a phone call (several) everytime, just keeping me in the know. (Even woke me up out of my sleep one time 😆 but, that was cool too) I picked up my vehicle the next day very satisfied, knowing they did their very BEST💯, because....THAT'S what they do!! ABSOLUTELY NOTHING SHADETREE HERE! THEY TAKE EXTREMELY GOOD CARE OF THEIR CUSTOMERS BEFORE AND AFTER. My car purrs like a kitten now. Why take chances at a dealership when you have these guys!!! Thanks a lot ❤️❤️❤️

Thank you so much for your incredible five-star review! We're thrilled to hear that you had such a positive experience with us, especially during a major service on your vehicle. Eric and the team will be delighted to know that their efforts in providing hospitality and keeping you informed made a difference. We believe in transparency and communication, so it's great to hear that you appreciated our updates— even if it meant waking you up once! Your satisfaction is our top priority, and we're so glad to know your car is running smoothly and that you felt well taken care of. Thank you for choosing us and for recommending our services. We look forward to taking care of your vehicle again in the future! ❤️🚗

- West Houston Auto Repair - Briar Forest
5

Great on the phone, great service. Great team, fair pricing

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team and found our service and pricing satisfactory. Your kind words about our phone support mean a lot to us, as we strive to provide excellent customer service. We look forward to serving you again in the future!

- West Houston Auto Repair - Briar Forest
5

Got my state inspection done. Eric and the crew took care of me, got me in and out. Very professional 10/10 would recommend

Thank you so much for your fantastic review! We're thrilled to hear that Eric and the team provided you with a professional and efficient experience during your state inspection. We appreciate your recommendation and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out!

- West Houston Auto Repair - Briar Forest
5

I genuinely like this place. They run diagnostics/the car fax whenever you come in, so even if you go in for an oil change, you'll learn about any other issues that are going on for free. I recommend setting up an appointment if you're in a rush, but they have two separate waiting rooms if you want to bring earbuds and watch something while waiting. Next door is a discount tire and gas station if you want to knock out multiple car stops, and across the street is a gym and several places to eat if you don't want to wait I would recommend them.

Thank you so much for your glowing review! We're thrilled to hear that you appreciate our diagnostic services and found value in learning about your car’s condition during your visits. It's great to know that our waiting rooms and nearby amenities made your experience more convenient. We always strive to provide a comfortable environment for our customers, and it’s rewarding to hear that you feel the same. We truly appreciate your recommendation and look forward to seeing you again for your next service! Safe travels!

- West Houston Auto Repair - Briar Forest
5

I have gotten my car serviced here twice in the last few months. They are honest, upfront with concerns, and do amazing work. I will return over and over again anytime I need something done with my car. Thank you so much and I appreciate how well you do your job!

West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.