Houston and Tomball Auto Repair

Got my state inspection done. Eric and the crew took care of me, got me in and out. Very professional 10/10 would recommend

I genuinely like this place. They run diagnostics/the car fax whenever you come in, so even if you go in for an oil change, you'll learn about any other issues that are going on for free. I recommend setting up an appointment if you're in a rush, but they have two separate waiting rooms if you want to bring earbuds and watch something while waiting. Next door is a discount tire and gas station if you want to knock out multiple car stops, and across the street is a gym and several places to eat if you don't want to wait I would recommend them.

I have gotten my car serviced here twice in the last few months. They are honest, upfront with concerns, and do amazing work. I will return over and over again anytime I need something done with my car. Thank you so much and I appreciate how well you do your job!

Erik at West Houston Auto is an incredible manager. I’ve visited and had my car worked on 3 times now and cannot express my appreciation enough. They not only do great work; they care about your experience and issues you are having with your car. The price is way under what the dear shop would charge while getting more personable service. I will continue to use them for all our auto care. Thank you!

Professional, simple, fully staffed

The team here is great and they are very honest. They can do just about anything and will let you know if anything is out of their wheelhouse. They have done everything from motor mounts to brakes, AC and basic maintenance for our vehicles and always deliver first class service. I highly recommend them.

I was extremely pleased with the service I received this past Saturday. They even picked my car and brought it back to me. I will not take my car anywhere else!!

I had a great experience at West Houston Auto Repair and would absolutely recommend them. The person at the front desk was welcoming, kind, and incredibly efficient. He was knowledgeable and took the time to walk me through everything clearly without being pushy. What really stood out was how he noticed something in my car and explained it using an animated video that perfectly matched the recommendation he was making. It made everything so easy to understand, and I genuinely appreciated that transparency. We also discussed that the issue wasn’t at a point where it needed immediate repair, but that it likely would down the road. That honesty was evident not only in our conversation, but also in the animation he showed me and by looking at the car itself. I never felt pressured—just informed. On top of that, I originally went in to have my dust cover fixed because it was coming off, and they took care of it within about 20–30 minutes. Quick, smooth, and hassle-free. Overall, the service was professional, clear, and respectful of my time. It’s refreshing to find an auto repair shop that communicates this well and treats customers this thoughtfully. I’ll definitely be coming back.

Even though the service on my car took a little longer than expected, I really can't complain since it was just a walk-in. Additionally, I was kept informed by the staff about the reason for the delay. Overall, I was satisfied.