I live right across the street, so this shop is the most convenient option for car inspections and repairs. About six months ago, I had my headlights replaced here. The price was a bit high, but I went ahead because of the convenience. The work was fine. Recently, my car window stopped working, so I went back, trusting they'd be fair. They charged $160 just for a diagnosis—which already felt excessive. Still, I agreed. Thirty minutes later, they quoted me over $900 to fix the window, saying the motor and regulator needed replacement. Even with a “discount” for being a returning customer, it was $800+. They also made it clear they didn’t really want me to bring my own parts—though they’d still charge over $500 in labor alone if I did. A quick search online showed the parts cost between $50–$100. Long story short, I decided to go to another shop instead and paid $250 total for the same repair, labor and parts included. I’m furious and disappointed. As a loyal customer who lives steps away, I feel completely ripped off. This wasn’t just overpriced—it was insulting. You didn’t just lose one job, you lost a long-term customer. I’ll never come back.