First I just want to start off by saying BRANDON was absolutely AMAZING during this entire process. He provided me constant updates and several videos regarding the repairs to my Mercedes EVAP so thank you for keeping me updated as most shops would not bother to be this precise. First of all , I didn’t even have to drop my car off ( because I lived , not sure if this is normal for them ) they came to pick up my car. Secondly they gave me a FREE diagnosis where as every other shop wanted to charge me upwards of $200+ just to tell me what was wrong with my car ( side note I already knew what was wrong and had a diagnosis done prior , but do understand the importance of doing it again). The cost in my opinion is reasonable and justifiable ( especially since it comes with a warranty). They will look over your car for any other issues without you asking to make you aware of any other services you may need which to me is a plus . This will definitely be my go to place moving forward whenever I can’t make it down to my actual dealership ! THANK YOU ALL !!
Thank you so much for your wonderful review! We’re thrilled to hear that Brandon provided you with amazing service and kept you updated throughout the repair process. It’s our goal to offer exceptional communication and care, and we’re glad to know that you felt supported. We’re also pleased that you appreciated our pickup service and free diagnosis. We strive to go above and beyond for our customers, and it’s great to hear that our approach resonated with you. Your satisfaction is our priority, and we’re glad you found our pricing reasonable and justifiable. Thank you for choosing us as your go-to repair shop! We look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out.
- N West Houston Auto Repair