Houston and Tomball Auto Repair

5

Glad I went here. It's hard to find a trustworthy mechanic, let alone people in general nowadays, but I found just that! I received great customer service, excellent pricing, ease of mind, consistent updates, and just an all around wonderful experience. You don't feel pressured into buying additional services... they respect your decisions, can compete with any other shops prices, and make sure you're taken care of in a timely manner (they're actually pretty quick!). Thanks everyone there! Yall make an awesome team!

5

Glad I went here. It's hard to find a trustworthy mechanic, let alone people in general nowadays, but I found just that! I received great customer service, excellent pricing, ease of mind, consistent updates, and just an all around wonderful experience. You don't feel pressured into buying additional services... they respect your decisions, can compete with any other shops prices, and make sure you're taken care of in a timely manner (they're actually pretty quick!). Thanks everyone there for a great experience. Yall make an awesome team!

5

Great Job. Thank you

5

Great Job!!

5

Now ion really know about they service but Eric was a W customer rep price is a lil too high but Eric was cool

2

The mechanic did his job well. But the front desk personnel made me uncomfortable to where I felt very awkward. And sadly this wasn’t the first time I experienced this feeling They appear to want you to have a good honest experience, but I walk out feeling dirty or shameful cause I didn’t add additional repairs based on their check points. I have gone back when I believed it was time for a repair. But this last time whoever the man was in the end when I was checking out ensured I would not go back.

1

I called today to request a quote for a vehicle, but they were unable to provide one since they couldn't see the car. They do offer towing services, but I would be responsible for the cost of towing it back if the price exceeds my budget. I reached out to other places and was able to get a quote, which helps me understand the costs involved. I honestly don’t know how this company stays in business. Additionally, the second representative I spoke with kept interrupting me, and I had to politely ask him to stop, as that is unprofessional. I mentioned multiple times that the vehicle doesn't start; if it did, I would be more than willing to follow their recommendations, but their services don't meet my needs. Based on this experience, I will likely not use their services again or recommend them to anyone.

5

nice place

5

Quick, efficient, and honest about what needs maintenance

4

mechanic left Wheel lock in in-between engine and windshield. Other than that. Good service.

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