Honestly one of the best experiences I’ve ever had at a repair shop. They got my car fixed the same day, and even gave me a ride home and picked me up when it was done — super convenient! They also showed me pictures and videos of everything going on with my car, some of which I had no idea about. They took the time to explain everything so I actually understood what was needed and why. I didn’t have all the finances to take care of everything right away, but they helped me get set up with financing to cover most of it and broke down what was most urgent versus what could wait. They even helped me come up with a plan and timeline to get everything else taken care of as I get back on my feet financially. Everyone there was friendly, honest, and super helpful. I really felt taken care of. Definitely not going anywhere else for my car repairs from now on!
Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with us. Providing same-day service, giving rides, and showing our customers pictures and videos of their vehicles is all part of our commitment to transparency and convenience. It’s great to know that we could assist you with financing and help you prioritize your repairs. We understand that car issues can be stressful, especially when finances are tight, and we strive to make the process as smooth and manageable as possible. Your kind words about our team's friendliness and honesty truly mean a lot to us. We are grateful to have earned your trust and look forward to being your go-to repair shop in the future! If you need anything else or have further questions, don't hesitate to reach out. Safe driving!
- N West Houston Auto Repair