Houston and Tomball Auto Repair

5

They were able to get resolve multiple issues with my a6 before I sold it.

3

DO NOT TAKE YOUR VEHICLE HERE!!!! I BROUGHT MY TRUCK HERE FOR STARTER REPAIR WHICH SHOULD HAVE ONLY TAKEN 2.7 HOURS, 4 DAYS LATER AND MY VEHICLE HAS TO GET TOWED TO FORD BECAUSE THEY DAMAGED MY TRANSMISSION. UPDATE: Took it to Ford. It was not my transmission. The guys at Service Street just did not know what they were doing and damaged parts in the process. I spoke with the regional manager Bill Scott who was very professional throughout my frustration and made sure to make right of the mistakes of the staff. Because of this will change my 1 star rating to a 3. I just hope that he reevaluates and replaces the staff that is currently at this location.

Cassandra Isidore, thank you for taking the time to leave us feedback about your experience with us. The Manager will be contacting you can so we can further address this situation directly as well as work towards a resolution. In the meantime, if you have any questions, please contact the manager at 713-575-2740. Thank you.

- West Houston Auto Repair - Briar Forest
5

I was impressed by the quick service and friendly staff. They efficiently took care of my vehicle, and the team was not only professional but also genuinely warm.

5

Great customer service. One stop shop I got my car fixed as well as my inspection in a timely manner

5

Mike was very helpful when it came to getting parts the shop didn’t have immediately available.

5

This was my first time here my son usually does my oil but he is to busy no and every time i go somewhere he has something bad to say. Had a coupon so went here. Over all they we're very honest great job and even noticed some things that I needed to address on my car, after the point inspection thank you guys so much. I will be back.

5

I had a fantastic experience with the auto repair service during my inspection. The staff was friendly, respectful, and the service was remarkably quick. Highly satisfied with their professionalism.

5

I didn't have to wait to long, everything good so far, I don't drive my car much.

5

Good customer service and fast job! The staff was very nice and showed his concern about what the car needs for maintenance but not pushy.

5

FAST AND PROFESSIONAL

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