Houston and Tomball Auto Repair

5

First time here these guys are honest and Great at what they do will definitely keep them on hand see yall soon guys

1

I do not recommend this mechanic shop. I took my 2002 GMC Sierra pickup to have it fixed and they charged me $1,500 dollars and they did not do their job well, they just ripped me off and now my engine is completely damaged. I do not recommend them.

Thank you for sharing your experience. We are truly sorry to hear that you were dissatisfied with our service and that your truck is experiencing issues. This is certainly not the level of service we strive to provide. A member of our team will be reaching out to you shortly to review your repair details, understand what happened, and work toward a resolution. Customer satisfaction is our top priority, and we appreciate the chance to address your concerns and rebuild your trust.

- N West Houston Auto Repair
5

Friendly and helpful

5

Great service, great communication. Would recommend to anyone needing work on their car.

5

First visit for oil change. Very exceptional experience. Kurt the manager is very personable & knowledgeable, took me into the repair area to point out a few maintenance issues that I could address myself. I can explained the check engine light was on a few days but no longer on. He told me to bring my vehicle back when light comes on again and they would check it. Within 24 hours I was back, diagnostics performed and reason detected for check engine light. Kurt immediately called my extended warranty company and started the process for approval. Currently pending inspection by warranty company to proceed. Kurt has kept me updated on the progress which I definitely appreciate.

5

It was an excellent experience.. Kurt was amazing in assisting with my vehicle repair issues, contacting and interacting with my warranty company. Very professional ,personable and kept me updated on the progress. He truly cares about his customers and a great asset to N West Houston Auto Repair. This was my first experience with NWest Houston Auto Repair and I will definitely return for oil changes, maintenance and repairs if needed on my vehicles. Thank you.

5

I absolutely recommend this auto shop. Although I received devastating news that my engine was blown the owner was so knowledgeable and forthright. He told me not to sink another penny in this vehicle. He was very concerned with my personal safety. He asked how close I was to home.. I told him less than a mile.Told me to drive home and park my vehicle because it was too dangerous for me to drive and to not drive it again. I was truly blessed by their concern for me and not with putting money in their pockets. I will certainly recommend them in the future. Thank you !!

5

5

I highly recommend, there is never any surprises when it comes to service; staff is always so pleasant with excellent customer service! Thank you guys!

5

I have been using N West Houston Auto Repair for awhile. They are very professional and are very thorough addressing the repairs for my vehicle. I have always been able to drive in and get my vehicle serviced with very little wait time. Their prices are very reasonable. Their work is warranted and I have never had to take my truck back to get a previous problem corrected. I will continue to use N West Houston Auto Repair for all my vehicle repairs. Thank you for your professional and knowledgeable service.

West Houston Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Houston Auto Repair (832) 230-3009, N West Houston Auto Repair (281) 205-7373, West Houston Auto Repair - Briar Forest (713) 575-2740 if you have any issues in accessing any area of our website.