Ladies, do not go here . If I could give it -10 stars I would . If you do not know much about vehicles and do not have male figure to accompany you , I repeat do not go here . I just moved to Houston from Arkansas . I took my vehicle there to get the check engine line checked on . They said they found the issue, had my car 3-4 days and it was a $600 . I get my car back , the check engine light cut back on 10 min after me driving it . I took it back and they said “different” codes popped back on this time . I sent alll the information to my dad and looked at the previous invoice and compared it to the new one , and said they were trying to screw me . …a week later my alternator went out . The mechanic I’m working with said , they should have been able to pick up a bad alternator when they evaluated my vehicle . $600 gone down the drain . ….not to mention the customer service and communication here was horrible . I don’t normally do reviews so for me to taking my time out write this out , let’s me know I’m pissed . DO NOT GO HERE !!
Amber Ireland, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Upon further review of your most recent visits the shop completed a diagnostic and the check engine light code on the first visit was showing vapor canister purge solenoid, gas cap, rocker arm actuator control circuit. The shop replaced the vapor canister purge solenoid and the engine variable valve timing solenoid. The second the shop completed a diagnostic and the check engine light code was showing rocker arms solenoid. Please contact us at (713) 575-2740 when you have an opportunity, so we can address your concerns and we will be more than happy to try and turn your experience around. Thank you.
- West Houston Auto Repair - Briar Forest